Terms of Service

Please read these terms carefully before using SocialOne

Last Updated: March 10, 2025

1. Introduction

Welcome to SocialOne! These Terms of Service ("Terms") govern your access to and use of the SocialOne website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

SocialOne is a Facebook group analytics tool that provides insights and analysis for Facebook group administrators, marketers, and businesses. Our service helps you understand engagement, track trends, and optimize your Facebook group community.

Important Note

By using SocialOne, you confirm that you have read and agree to both these Terms of Service and our Privacy Policy. If you're using our services on behalf of a company or organization, you represent that you have the authority to bind that organization to these terms.

2. Your Account

To access certain features of our Service, you may be required to register for an account. You must provide accurate, current, and complete information during the registration process and keep your account information updated.

2.1 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your account.

2.2 Account Restrictions

You may not share your account credentials with any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Subscription and Payments

SocialOne offers various subscription plans with different features and limitations. By selecting a paid subscription, you agree to pay the subscription fees indicated for that service.

3.1 Billing

We use third-party payment processors to bill you through a payment account linked to your account. The processing of payments will be subject to the terms, conditions, and privacy policies of the payment processor in addition to these Terms.

3.2 Free Trial

We may offer a free trial period for our Service. If you do not cancel before the end of the free trial period, you will be automatically charged for the subscription plan you selected.

3.3 Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing cycle. We do not provide refunds for partially used subscription periods.

Important Information About Billing

By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. If automatic billing fails, we may disable your account until payment is successfully processed.

4. Data and Privacy

SocialOne respects your privacy and is committed to protecting your personal data. For more information on how we collect, use, and disclose your personal information, please refer to our Privacy Policy.

4.1 Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

4.2 Your Data

You retain all rights to the data you provide to us through the Service. By using our Service, you grant us a license to use, process, and analyze this data to provide the Service to you.

5. Facebook Data Usage

SocialOne analyzes data from Facebook groups that you have administrative access to. By using our Service, you acknowledge and agree to the following:

  • You must have the necessary permissions to access and analyze the Facebook group data you provide to us.
  • You must comply with Facebook's Terms of Service when using our Service.
  • Our Service may be affected by changes to Facebook's platform, API, or policies that are beyond our control.
  • We do not guarantee continuous access to Facebook's platform or uninterrupted availability of features that rely on Facebook's services.

Facebook Platform Policy Compliance

SocialOne complies with Facebook's Platform Policy and Developer Terms. Our use of Facebook data is limited to providing the analytics services described in our documentation and marketing materials.

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of SocialOne and its licensors. The Service is protected by copyright, trademark, and other laws.

6.1 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your personal or internal business purposes.

6.2 Restrictions

You may not:

  • Modify, adapt, or hack the Service or modify another website so as to falsely imply that it is associated with the Service
  • Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us
  • Use the Service for any illegal purpose or to violate any laws in your jurisdiction
  • Interfere with or disrupt the integrity or performance of the Service

7. Limitations and Liabilities

In no event shall SocialOne, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or delete your account through the account settings.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

10. Contact Us

If you have any questions about these Terms, please contact us at: