Terms of Use

Please read these terms carefully before using SocialOne

The Terms take effect from June 1, 2025

1. Introduction

These Terms of Use (hereinafter referred to as "Terms") clarify how CONVERSION ASIA LIMITED LIABILITY COMPANY (hereinafter referred to as "Conversion Asia", "Company" or "we", "us", "our") owns and operates the application [SocialOne] (hereinafter referred to as the "App") and related services offered via the App (hereinafter referred to as the "Services").

These Terms apply to users of all versions of the App (hereinafter collectively referred to as "user(s)" or "you", "your", "yours"), regardless of the platform and device. These Terms supersede all prior notices or terms concerning the use of the App and Services that may have been communicated to you.

Legal Agreement

These Terms constitute a legal agreement between you and the Company. By agreeing to these Terms, you acknowledge that you are bound by these Terms. If you do not agree to these Terms, please do not register for or use the App or the Services.

We may publish additional terms, official rules, agreements, or guidelines that apply to certain parts of our Services ("Additional Terms"), and you may be subject to such Additional Terms when you access those Services. When you are using any of our Services that are subject to Additional Terms, all references herein to these Terms shall be deemed to include the Additional Terms.

2. Use of the App and Services

You agree to use the App and our Services only for purposes that are permitted by these Terms and any applicable laws, regulations, or generally accepted practices in the relevant jurisdictions. Subject to all the provisions of these Terms, the Company hereby grants you a limited, terminable, non-transferable, personal, and non-exclusive license to access and use the App and our Services solely as set forth herein.

2.1 License Restrictions

You may not distribute, modify, broadcast, publicly perform, transmit, reuse, repost, or otherwise use any contents of the App, including text, images, audio, or video, for public or commercial purposes without the Company's prior written permission. Notwithstanding anything to the contrary herein, all rights not expressly granted in the license set forth above shall be reserved and remain at all times with the Company.

2.2 Third-Party Platforms

If you are accessing the App via third parties including, without limitation, Apple, Inc.'s "App Store" or Google, Inc.'s "Google Play" store, or Facebook, you acknowledge and agree that these Terms are entered into solely between you and the Company and that none of the foregoing third parties are parties to these Terms.

3. Eligible Users

We prohibit anyone, who is under the legal age required by the relevant jurisdiction to use the Services, from using the App or such Services. If you are under the legal age of majority in your jurisdiction, by agreeing to these Terms, you represent that you have obtained your parents' or legal guardian's approval (hereinafter referred to as "parental approval") to access and use the App and Services.

Age Verification

If we receive actual notice that you are under the legally required age or without parental approval (as applicable), we reserve the right to terminate your access to the App and Services, deactivate your account, and delete your data.

By agreeing to these Terms, you confirm, represent, and warrant that:

  • You are able to enter into a binding contract with the Company; and
  • You will comply with these Terms (including any Additional Terms) and all relevant local, state, national, and international laws, rules, and regulations.

Furthermore, the use of the App and Services requires the user to have social media account(s), and as such, individuals who do not meet the eligibility requirements to establish social media account(s) pursuant to the terms of use of the respective platform(s) may be denied access to our App and Services.

4. Description of Services

4.1 Overview

Through the App, the Company may offer one or more rewards programs ("Rewards Program(s)") under which you may have the opportunity to receive reward points or other forms of credits ("Reward(s)"), related to your participation in or interaction with various advertising, posts, videos, and other contents ("Offer(s)") on social media platform(s).

We may use various methods, including but not limited to collecting data via web crawlers and social media platforms' Application Programming Interfaces (APIs), to keep track of your interactions to calculate the Rewards. Regardless of how they are displayed, Rewards have no cash, monetary, or other inherent value and are redeemable only for gifts, prizes or other redemption methods as may be offered by the Rewards Program from time to time (collectively, "Redemption Prize(s)").

5. Registration and Account

To use the App and its related Services, the user must register and create an account on our platform (the "Account"). You agree to provide accurate and complete information to register for an Account. You may not share your Account credentials or make your Account available to anyone else, and you are solely responsible for all activities that occur under your Account.

If you create an Account on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

6. Suspension or Termination of your Participation

The Company may limit, suspend, or terminate your ability to participate in a Rewards Program, and may suspend or void any Rewards or potential Rewards you may have received or accumulated in a Rewards Program but have not yet successfully redeemed, if we determine, in our sole and absolute discretion, that you have violated or failed to comply with these Terms.

You agree to abide by the final and binding decisions of the Company regarding any Rewards Program and your participation therein. We reserve the right to change, suspend, or cancel all or any part of a Rewards Program, including any unredeemed Rewards, at any time, without prior notice or compensation to you.

7. Receiving Rewards

You may receive Rewards in a Rewards Program by participating in various Offers, as described in the applicable Rewards Program. Subject to the other provisions of these Terms, the Company will credit to your Account any Rewards for Offers that you choose to participate in and successfully complete.

Rewards are deemed successfully completed once you have fully and properly satisfied all of the requirements of the Offer (including any time limitations or waiting periods for acceptance or completion of the Offer), in compliance with these Terms, and once the Company and/or our third-party Rewards Program partners are able to properly validate, track and record that you have done so.

Important Note

The Company shall not be responsible for, nor obligated to award, any Rewards to you for any Offer that are not properly recorded, tracked, validated and/or deemed successfully completed under the Company's and/or our third-party Rewards Program affiliates' policies, procedures, and systems.

8. Redeeming Rewards

Subject to the other provisions of these Terms, you may redeem accumulated Rewards in your Account for Redemption Prizes pursuant to the applicable Rewards Program redemption requirements at the time of redemption. Supplies for Redemption Prizes may be limited. Redemption Prizes may be awarded or redeemed on a first-come, first-served, and while-supplies-last basis.

If you attempt to redeem Rewards for a Redemption Prize and the Company determines that the Redemption Prize is unavailable, out of stock, or cannot be provided to you for any reason, the Company may, in our sole and absolute discretion, provide you with a Redemption Prize of equal or greater value.

No Refunds

No re-crediting, reversal, or refund of Rewards will be issued for any reason after the Rewards have been successfully redeemed; in other words, once you order and receive a Redemption Prize, you may not reverse or cancel the Redemption Prize transaction or return the Redemption Prize for a refund or re-crediting of Rewards to your Account.

9. Delivery of Redemption Prizes

Redemption Prizes are generally digital and delivered electronically to the email address associated with your Account or as otherwise specified in the applicable Rewards Program. In some cases, Redemption Prizes may be physical items mailed to the postal address associated with your Account.

You will bear any additional costs (if any) incurred in receiving the Redemption Prizes, such as shipping fees, customs clearance charges, etc. Processing times may vary.

Where we are unable to deliver a Redemption Prize or it goes unclaimed for any reason (including, without limitation, due to postal, shipping, customs, or other legal duties, taxes, requirements, force majeure, or other impediments), you hereby direct and authorize us, where possible, to cancel or reverse the redemption of that Redemption Prize and restore the associated Rewards to your Account.

10. Rewards Have No Monetary Value and Are Nontransferable

You agree and acknowledge that unredeemed Rewards in your Account have no cash, monetary, or other value, remain the sole property of the Company, and are only redeemable for such Redemption Prizes as the Company may elect to offer in the Rewards Program from time to time, subject to these Terms and the Rewards Program redemption requirements at the time of redemption.

11. Intellectual Property

You acknowledge that the App and its contents have been developed, compiled, prepared, revised, selected, and arranged by the Company and others through the expenditure of substantial time, effort and financial resources and that they constitute valuable intellectual property and trade secrets of the Company and others.

The trademarks, logos, and service marks (collectively, "Marks") displayed on the App are the property of the Company or third parties and may not be used without the written permission of the Company or the third party that owns the Marks.

The Company exclusively owns all worldwide right, title and interest in and to all documentation, software, contents, graphics, designs, data, computer codes, ideas, know-how, "look and feel", compilations, translations, digital conversions, and other materials included within the App and related to our Services.

12. User Conduct

You agree that you will not engage in any illegal activity or any activity or conduct that interferes with or disrupts the normal operation of the App or our Services (including the servers and networks which are connected to our App and Services) or use any service to manipulate your computer, mobile phone, social media platforms, or other programs/devices to gain any unfair advantage on any of our Rewards Programs.

Unless expressly permitted in a separate written agreement with us, you agree that you will not reproduce, duplicate, copy, sell, trade, or resell our Services for any purpose. You further agree that your use of the App and our Services shall not be fraudulent, deceptive, or unlawful.

Furthermore, you agree to follow the policies, guidelines, and rules of the respective social media platform(s) to ensure the proper operation of your social media account in the course of using the App and Services.

13. Disclaimer, Limitation of Liability, and Indemnification

You agree that your use of the App and our Services shall be at your sole risk. To the maximum extent permitted by applicable law, the Company disclaims any and all guarantees, warranties and representations, whether express or implied, in connection with the App, our Services, and your use thereof.

To the maximum extent permitted by applicable law, the Company makes no guarantees, warranties, or representations regarding the accuracy or completeness of the content of the App or our Services, and assumes no liability or responsibility for any:

  • Errors, mistakes, or inaccuracies of content
  • Personal injury (including death) or property damage resulting from your access to and use of the App or our Services
  • Unauthorized access to or use of our secure servers and/or any personal data stored therein
  • Interruption or cessation of transmission to or from our App or our Services
  • Tax liability imposed by any taxing authority in connection with your use of the App or Services

You agree to indemnify and hold harmless the Company, and each of our affiliates, partners, employees, and agents, from and against any claim, cause of action, loss, liability, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with your use of the App or our Services in violation of these Terms.

14. Tax

You acknowledge and agree that we do not have the ability, in every instance, to determine whether or not the Rewards you have received or redeemed in any Rewards Program are considered reportable income or taxable earnings in your jurisdiction. You are therefore responsible for any and all tax liability arising from or associated with your use of the App or our Services, including liability arising from your accrual of Rewards or your redemption of such Rewards.

15. Privacy

We may need to process your personal data for the purposes of conducting activities under these Terms. The details of our processing of your personal data will be prescribed in the Privacy Policy. You acknowledge and agree that some personal data processing will be essential to providing you with the Services, and if you do not agree to certain processing activities and purposes, we will not be able to provide you with the Services under these Terms.

16. Notification of Changes

The Company may revise these Terms from time to time and will publish the latest version publicly. When necessary, the Company may notify you of changes to these Terms via one or various platforms (e.g., websites, the App) upon your first access after the Terms are updated, or via other channels as designated from time to time (e.g. an email to your registered email address).

The updated Terms will take effect on the date specified in the notification, unless otherwise specified. Your continued use of the App or our Services after the notification of the updated Terms to you constitutes your acceptance of the changes. If you do not agree to the changes, please close your Account and discontinue your use of the App and our Services.

17. Dispute Settlement

The laws of Vietnam shall govern these Terms, the App, our Services, and any claims or disputes arising out of or relating to them (whether in contract, tort, or otherwise). If either party chooses to initiate legal proceedings under these Terms, both parties consent to the exclusive courts and jurisdiction of Vietnam.

18. Miscellaneous

The Company's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is found by an arbitrator or court of competent jurisdiction to be invalid, the parties nevertheless agree that the arbitrator or court should endeavor to give effect to the parties' intents as reflected in the provision or the provision shall be deemed severable, and the remaining provisions of these Terms remain in full force and effect.

These Terms represent the entire understanding of the parties regarding their subject matter and supersede all prior and contemporaneous agreements and understandings between the parties regarding their subject matter.

You may not assign your rights or obligations hereunder without the Company's prior written consent, and any such unauthorized assignment shall be invalid.

Contact Information

Should you have any inquiries or concerns regarding these Terms or your use of the App or our Services, or wish to report an error, you may contact us through:

  • Email: support@socialone.vn
  • Address: No. 92-94-96-98 Nguyen Cong Tru, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City, Viet Nam